Q: Will this charge an iPhone 5?
A: Yes, it will. The user needs to use the cable and corresponding connector to plug 1 end into the iPhone and the other end into the onBEST Pocket Power.
Q: Will the indicator light let me know when my device is fully charged?
A: When the indicator light is green it means your device is fully charged.
Q: Does it charge a laptop computer?
A: The onBEST Pocket Power is not designed for a laptop, but we have two models for laptop.
Q: Are you able to make phone calls while your phone is charging on the onBEST Pocket Power?
A: Yes, you can.
Q: Is this unit compatible with all cell phones?
A: The onBEST Pocket Power is compatible with all cell phones that utilize one of the three supplied tips: micro USB, mini USB, or 30 pin. It is also compatible with all phones equipped with a USB male connection cable.
Q: How do you charge this unit?
A: Charge the onBEST Pocket Power charger using the supplied Charge It Charge Me cable, which has a USB connector on either end. Plug one USB connector into the onBEST charger and plug the other USB connector to a computer or an AC power source with a USB 5V input.
Q: How long does it take to charge the onBEST Pocket Power?
A: It will be depended on the phone battery capacity.
Q: How long does the device hold a charge?
A: Testing shows it will hold a large percentage of its charge for at least 6 months.
Q: LOGISTICS: Can we have our logo or company name to be printed on your products or the package?
A: Yes, you can. We can print your Logo and company name etc in our products by silk screen printing according to your artwork design, and the minimum quantity for silk screen printing is 2000 units per logo. You can send us the artwork by email in JPG, TIF, AI, EPS, TIFF or CorelDraw formats.
Q: LOGISTICS: What's your usual payment term for orders?
A: T/T, LC, etc.
Q: LOGISTICS: Do I have to pay shipping costs?
A: Yes, we can arrange the delivery by your account, or send goods after received your shipping costs.
Q: TECHNICAL: How long does the battery hold power without using?
A: 6 months
Q: TECHNICAL : Is the onBEST Power water resistant?
A: No, because of the USB port, it is not completely water resistant.
Q: TECHNICAL: What kind of batteries does the onBEST need?
A: Li-polymer, Life expectancy is 500 cycles at least. This means, if you deplete the battery every single day completely, it will last for around 2 years. If you use it normally, battery will last between 5 and 10 years.
Q: SUSTAINABILITY: How sustainable is the onBEST Power production process?
A: onBEST Power is produced at our factory which is under strict government control regarding environmental regulations and hardly produce any waste water. We have personally checked out the production plant by ourselves.